Privacy Policy

Recording general information

When you access our website, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider and other. This is information that does not identify you personally. This information is necessary for the correct delivery of content requested by you from websites and is mandatory when using the internet. Anonymous information of this kind is statistically evaluated by us in order to optimize our web presence and the technology behind it.

Use and disclosure of personal data

When ordering print materials, some personal data is collected for shipping, such as name, address, contact and communication data such as telephone number and e-mail address. Naturally, we will provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete them at your request, provided there are no legal obligations to retain them. To contact us in this context, please use the contact address given at the end of this data protection declaration. The use of postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished. We expressly reserve the right to take legal action against senders of so-called spam mails who violate this prohibition.

SSL encryption

In order to protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.


When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail of circumstances relevant to the service or registration (e.g. changes in the newsletter offering or technical circumstances).

For an effective registration we need a valid e-mail address. The data will only be used for sending the newsletter and will not be passed on to third parties. You can revoke your consent to the storage of your personal data and its use for newsletter dispatch at any time. In every newsletter you will find a corresponding link. You can also unsubscribe using the contact details provided at the end of this data protection notice.

Contact form

If you contact us by e-mail or contact form, the information you provide will be stored for the purpose of processing your inquiry and for possible follow-up questions.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as necessary to achieve the purposes stated here or as provided for by the various storage periods provided for by law. After the respective purpose has ceased or these periods have expired, the corresponding data will be routinely blocked or deleted in accordance with the statutory provisions.

Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (following: Google). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, due to the activation of IP anonymisation on these web pages, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to and truncated by Google on servers in the United States. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services to website operators relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link: Browser add-on to deactivate Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting cookies for this website and for this browser in the future for as long as the cookie remains installed in your browser.

Your rights to information, rectification, blocking, deletion and objection

You have the right to receive information about your personal data stored by us at any time. You also have the right to have your personal data corrected, blocked or deleted, apart from the prescribed data storage for business transactions. Please contact our data protection officer. You will find the contact details at the bottom of this page.

In order that a block of data can be considered at any time, these data must be kept in a block file for control purposes. You can also request the deletion of the data, unless there is a legal archiving obligation. If such an obligation exists, we will block your data on request.

You can change or revoke your consent by notifying us accordingly with effect for the future.

Changes to our privacy policy

We reserve the right to amend this data protection declaration from time to time so that it always complies with current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. Your renewed visit will then be subject to the new data protection declaration.

Notification of side effects

The parent company of neuraxFoundation gGmbH is neuraxpharm Arzneimittel GmbH based in Langenfeld, Germany. Reports of side effects of products of neuraxpharm Arzneimittel GmbH which you make available to neuraxFoundation gGmbH by e-mail, in writing or by telephone will be recorded and forwarded to neuraxpharm Arzneimittel GmbH for reasons of drug safety and the German Drug Law. This information may be passed on to other service providers as well as national and European authorities for the purpose of evaluating and comparing the information with other adverse reaction reports recorded for this product or active ingredient in order to assess the benefit-risk ratio of the drug used and, if necessary, update the technical information. The data you provide will be processed in accordance with applicable data protection legislation and may also be stored outside the EU based on a legally authorised transfer mechanism. Your personal data will be collected pseudonymised so that it cannot be traced back to you. Please inform us if you do not agree with the use of your data and wish to object to their further processing or if you wish to inspect your personal data. If you do not report about yourself, you should inform the person concerned about this message, even if you do not have to obtain his consent to provide information about him. Furthermore, you agree that neuraxpharm Arzneimittel GmbH may contact you for status updates on your adverse reaction reports and for queries.


Content of the information service and non-binding nature of information

The purpose of the neuraxWiki information service is merely to provide general information. The publisher, neuraxFoundation gGmbH, accepts no responsibility or liability whatsoever for the topicality, correctness, completeness or quality of the information provided. This applies to both the online and print offerings as well as to personal telephone advice. The information provided is not a substitute for individual advice and does not constitute legal advice.

Liability claims relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded, unless there is evidence of wilful intent or gross negligence on the part of the publisher. All offers are subject to change and non-binding. The publisher expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.

Copyright and trademark law

The copyright for published, self-created objects remains exclusively with neuraxFoundation gGmbH. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.

References and links

Insofar as these pages contain links that refer to pages outside the domain / /, we expressly point out that we have no influence whatsoever on the design and content of the linked pages and that we do not adopt the content of these pages.


Downloading programs is at your own risk. The neuraxFoundation gGmbH is not liable for damages resulting from the installation or use of software from the download area.

Questions about privacy policy

If you have any questions about our privacy policy, please send an e-mail to

The privacy policy was created with the privacy policy generator of activeMind AG.

Modified by the operator

European privacy policy basic regulation

Duty to inform according to Art. 13 DSGVO

Responsible department:

neuraxFoundation gGmbH
Elisabeth-Selbert-Str. 23
D-40764 Langenfeld, Germany

phone: +49 (0)2173 999 8500

The data protection officer of the responsible person is:

Tanja Schubert Otto
SBT Hubert Schmitz Office & Data Technology GmbH & Co. KG
Gerresheimer Str. 92
40233 Düsseldorf


Purpose of processing

Visitor contact, server log files

Categories of personal data

Name, first name, address, postcode/city, telephone, e-mail, IP address

Source of personal data

Input by the data subject

Duration of storage

Duration of the customer relationship or until objection by the person concerned

Legal basis

Art. 6 para. 1 lit. b. and f. DSGVO

Provision of data

The provision of data is not required by law.


Internal processing and service providers. A transfer to third countries does not take place.

Data subject rights

The data subject has the right of access, rectification, cancellation, limitation or opposition to the processing and the right to data transfer.

Consent within the meaning of Art. 6 para. 1 lit. b. and f. may be revoked at any time without affecting the lawfulness of the processing carried out on the basis of the consent up to the revocation.

The data subject has the right to complain to the supervisory authority.